JUST HUMANLY

ABN: 80 151 940 611

TERMS OF USE

Last updated: June 2026

1. Introduction

These Terms of Use ("Terms") govern your access to and use of the Just Humanly platform, website, and personal and professional growth courses operated by Just Humanly (ABN: 80 151 940 611) ("we", "us", "our") at justhumanly.com ("Platform").

By accessing our Platform, creating an account, or enrolling in a course, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform.

2. Eligibility

Our Platform is designed for people in human-facing work - including but not limited to nurses, teachers, carers, social workers, allied health professionals, and counsellors - seeking personal and professional growth. By using our Platform, you confirm that:

You are accessing the Platform for legitimate personal or professional development purposes
You will provide accurate information when creating your account
You are responsible for maintaining the confidentiality of your account credentials

Our courses are not currently available to residents of the United Kingdom or European Union. We reserve the right to restrict, suspend, or cancel access to our Platform, and to decline or cancel any purchase, where we identify that a user is accessing our Platform from a region in which our courses are not currently offered.

3. Courses and Content

3.1 Nature of Content

Our modules are designed to support personal growth alongside professional development for people in human-facing work. Content draws on psychology, neuroscience, and human experience, and is reviewed periodically to reflect current best practice.

3.2 Course Hours

Each module is designed to provide approximately 2 hours of engagement. Allocated hours are based on the estimated time required to engage with the module content, including embedded questions and prompts throughout. If you intend to use a module toward continuing professional development (CPD) requirements with a professional body, it is your responsibility to ensure that our modules meet your specific regulatory or organisational requirements.

3.3 Not a Substitute for Clinical or Professional Advice

The content provided on Just Humanly is for personal and professional growth purposes only. It is educational in nature and does not constitute medical, psychological, psychotherapeutic, or clinical advice. Engagement with this content or platform does not create a clinician-client or therapeutic relationship, and is not intended to replace consultation with a qualified health professional, psychologist, or counsellor. Just Humanly is not a health service and does not provide therapy. If you are experiencing significant distress or a mental health concern, please seek support from a qualified professional or contact a crisis service in your area.

4. Account Registration

To access our courses, you must create an account on our Platform. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password secure and not share your account credentials
Notify us immediately of any unauthorised use of your account at [email protected]

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts where we reasonably believe these Terms have been breached.

5. Pricing and Payment

Course prices are displayed on our Platform and may be shown in different currencies depending on your location. Prices may include applicable sales tax, GST, or VAT where required by law in your jurisdiction. Payment is processed securely through our payment provider. By making a purchase, you authorise us to charge the payment method provided for the applicable course fees.

Prices are subject to change. Any price changes will be communicated via our Platform and will not affect purchases already completed.

6. Refund Policy

We offer a 7-day refund policy on all course purchases, subject to the following conditions:

Refund requests must be submitted within 7 days of the date of purchase
A full refund will be issued if the course has not been commenced (i.e., no lessons have been accessed)
No refund will be issued once a course has been commenced except where required under applicable consumer law
Refund requests must be submitted to [email protected] with your name, order details, and reason for request

Approved refunds will be processed to the original payment method within 5-10 business days. This refund policy does not affect any rights you may have under applicable consumer protection law in your jurisdiction.

7. Intellectual Property

All content on our Platform, including but not limited to course materials, text, audio scripts, video content, Field Notes PDFs, branding, and design, is the intellectual property of Just Humanly and is protected by copyright law.

By purchasing a course, you are granted a personal, non-exclusive, non-transferable licence to access and use the course content for your own personal and professional development purposes. You may not:

Copy, reproduce, distribute, or share course content with third parties
Use course content for commercial purposes
Modify, adapt, or create derivative works from our content
Share your account login details to allow others to access content you have purchased

8. Limitation of Liability

To the maximum extent permitted by law, Just Humanly and its operators exclude all liability for any loss or damage arising from your use of our Platform or content, including but not limited to:

Indirect, incidental, special, or consequential loss or damage
Loss of data, revenue, profit, or opportunity
Any reliance placed on content provided through our Platform

Nothing in these Terms excludes, restricts, or modifies any rights you may have under applicable consumer protection law that cannot be excluded, restricted, or modified.

9. Disclaimers

Our Platform and content are provided "as is" without warranties of any kind, express or implied. While we take reasonable care to ensure the accuracy of our content, we do not warrant that:

Content is free from errors or omissions
The Platform will be available without interruption
Content will be suitable for your specific personal or professional circumstances

Our content reflects best practice at the time of publication and is reviewed periodically. You should always apply your own judgement and refer to current standards and guidelines relevant to your profession or circumstances.

Our Platform is hosted via a third-party provider (Thinkific). We do not guarantee uninterrupted access to the platform and are not liable for any temporary downtime, scheduled maintenance, or third-party server interruptions that temporarily prevent access to your modules.

10. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Victoria, regardless of where you access the Platform from.

11. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify you of significant changes by posting the updated Terms on our Platform with a revised date. Your continued use of the Platform following notification of changes constitutes acceptance of the updated Terms.

12. Contact Us

For any questions or concerns regarding these Terms, please contact:

Just Humanly
ABN: 80 151 940 611
Email: [email protected]
Website: justhumanly.com