JUST HUMANLY
ABN: 80 151 940 611
PRIVACY POLICY
Last updated: June 2026
1. Introduction
Just Humanly (ABN: 80 151 940 611) ("we", "us", "our") is committed to protecting the privacy of our users in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where applicable, other privacy laws relevant to users accessing our Platform from outside Australia. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you access our website (justhumanly.com) and use our personal and professional growth platform and services.
By accessing our platform and enrolling in our courses, you agree to the collection and use of your personal information as described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you provide when you:
Create an account on our Thinkific-powered platform
Enrol in a course or purchase a product
Complete reflection activities
Contact us via email or other communication channels
This information may include your name, email address, payment information, and any professional details you choose to share that are relevant to your learning or reflection records.
2.2 Information Collected Automatically
When you use our platform, we and our third-party service providers may automatically collect certain information, including:
Device and browser information
IP address and general location data
Course progress and completion data
Usage data and platform interactions
2.3 Reflection Responses
When you complete reflection activities, your responses are collected and a copy is automatically emailed to your nominated email address. If you intend to use these responses as part of a professional CPD portfolio, retention requirements (such as those set by AHPRA/NMBA for Australian nurses, or equivalent bodies in your jurisdiction) are your responsibility to meet.
3. How We Use Your Information
We use your personal information to:
Provide access to our courses and platform services
Process payments and manage your account
Issue certificates of completion
Send you a copy of your reflection responses
Communicate with you about your enrolment, account, or our services
Improve our platform, content, and user experience
Comply with our legal obligations
We will not use your personal information for any purpose that is inconsistent with this Privacy Policy without your consent.
4. Third-Party Service Providers
We use the following third-party service providers to operate our platform. Each provider has their own privacy policy governing their use of your data:
4.1 Thinkific
Our platform is hosted and operated by Thinkific Labs Inc. Thinkific processes your account information, course enrolment data, and progress data. Please review Thinkific's Privacy Policy at thinkific.com/privacy-policy.
4.2 Stripe
Payment processing is handled by Stripe Inc. Just Humanly does not store your full payment card details. Stripe processes and stores your payment information securely. Please review Stripe's Privacy Policy at stripe.com/privacy.
4.3 Google
Some reflection activities may be conducted via Google Forms. Responses are processed by Google LLC and automatically emailed to your nominated address. Please review Google's Privacy Policy at policies.google.com/privacy.
We take reasonable steps to ensure our third-party providers handle your personal information appropriately.
5. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your personal information to:
Our third-party service providers as described in Section 4
Professional advisors including lawyers and accountants, where necessary
Regulatory bodies or law enforcement where required by law
We will not otherwise disclose your personal information without your consent, unless required or authorised by law.
6. International Users and Data Transfers
Just Humanly is based in Australia. Our Platform is not currently available to residents of the United Kingdom or European Union (see our Terms of Use for details), however other visitors from outside Australia may access our website. Your personal information is stored on servers operated by Thinkific and Google, which are located outside Australia, including in the United States and Canada, and may be processed in other countries depending on where you and our service providers are located. By using our Platform from outside Australia, you acknowledge that your personal information may be transferred to, stored, and processed in countries with data protection laws that may differ from those in your home jurisdiction, including Australia. We take reasonable steps to ensure your personal information is handled in accordance with this Privacy Policy regardless of where it is processed.
7. Data Storage and Security
We take reasonable steps to ensure that our service providers protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
While we take reasonable precautions to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
8. Retention of Personal Information
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you use our reflection responses for a professional CPD portfolio, retention requirements set by your relevant regulatory body are your responsibility to meet. Account information is retained for the duration of your account and for a reasonable period thereafter.
9. Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete information. To make a request, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
10. Your Rights Under Other Privacy Laws
If you are located in a jurisdiction with its own data protection laws and access our website (for example, before becoming aware that our courses are not currently available in your region), you may have additional rights regarding your personal information under local law. To exercise any such rights, please contact us at [email protected].
11. Complaints
If you believe we have breached your privacy, please contact us in the first instance at [email protected]. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response and are located in Australia, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. If you are located elsewhere, you may also be entitled to lodge a complaint with your local data protection authority.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a revised date. Your continued use of our platform following notification of changes constitutes acceptance of the updated policy.
13. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy, please contact:
Just Humanly
ABN: 80 151 940 611
Email: [email protected]
Website: justhumanly.com